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      EXCELLENT  
   Based on 44 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jana Godkin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend West Coast Hot Tubs!  We had a great experience purchasing our hot tub, fair pricing and Geoff has been EXTREMELY helpful when I’ve called for help about balancing chemicals in our new hot tub.
  
 
      Posted on Google  
   
   Nina 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company! Best customer service. I had an issue with my hot tub. The technician came the same day and fixed the problem.
  
 
      Posted on Google  
   
   Jon McCullough 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing service.  Mike went above and beyond to help me with finding the right parts.  Highly recommended.
  
 
      Posted on Google  
   
   Ken Large 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Mike was so very easy - helping us get the right tub for our needs
And then having Robert go the extra mile on the delivery and placing
A great team giving great service
Thank you both
  
 
      Posted on Google  
   
   julie gendall 
 
 
 
 Trustindex verifies that the original source of the review is Google. Owners and staff are wonderful. I bought my hot tub from them almost two years ago and the owner still gives me the best advice when I have any questions. They forsure go above and beyond on customer service! Highly recommended.
  
 
      Posted on Google  
   
   Tamas Lipcsey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mike is a very knowledgeable, friendly and no pressure type of business owner. He helped make buying our first hot tub easy and fun. Gave us a good deal on a vikingspas model that suited our needs, and provided all the accessories and chemicals we needed. It’s a convertible tub, so we’re running it off 110v now but can upgrade to 220v if we want to upgrade our panel down the road. So far though the 110v configuration is suiting us fine. Set at 104 and even after an hour it’s still at 100, that’s when it’s 3 degrees outside.  Mike is very quick to respond to texts when we have questions. Rob is a very friendly tech who came to install our tub, went above and beyond to make sure it was in the location and configuration that we wanted. Walked us through the setup. We bought a tub on Sunday and it was filling up on our deck by Tuesday. Amazing service.  Thanks guys.
  
 
      Posted on Google  
   
   Scott S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bought a tub from Mike 11 years ago. Still going strong.  Very reputable person. Thanks - Scott from qualicum
  
 
      Posted on Google  
   
   Dianna Work 
 
 
 
 Trustindex verifies that the original source of the review is Google. We bought a Diablo tub, has the lounger and two seats. The designer, Rob also works in the Nanaimo store. Great service and very knowledgeable about the products. They are always available by text and phone to answer questions. Thanks Mike and Rob.
  
 
      Posted on Google  
   
   Clarence Dykema 
 
 
 
 Trustindex verifies that the original source of the review is Google. We bought our tub from Mike a little over two years ago. Recently had some concerns about  one of the jets while in operation. Popped into the store to talk to Mike about it. Rob the tech was also in the office and offered to come by the next day to take a look…on a Sunday afternoon…
No company offers this kind of follow up or service. The staff at West Coast are extremely knowledgeable about their products.
If your looking for a spa, or advice about what you have, I’d recommend talking to the staff at  West Coast!
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on West Coast Factory Direct Hot Tubs's Google Business Profile. Learn more